Refund and Returns Policy

Returns & Refunds Policy

Thank you for choosing to shop with ArtificialBD. We are committed to ensuring your satisfaction with the products you purchase from us. To maintain trust and provide excellent service, we have outlined the following Returns & Refunds Policy.

Returns Policy

We encourage customers to inspect products at the time of delivery in the presence of the delivery personnel. If any issues are identified, please contact us immediately at 01886-008348.

You may request a return under the following conditions:

1. The product is expired or damaged.
2. The product does not match its description or appearance on our website or social media pages.
3. The product’s quality is unsatisfactory or does not meet the standards specified.
4. There is an issue with the delivery (e.g., incorrect item or missing components).
5. The product’s weight does not align with the details provided during purchase.
6. An incorrect product was delivered.

Refund Policy

We are proud to offer a customer-centric refund process. If you are not satisfied with a product, you may request a refund within 1 day of delivery.

Important Notes:

• If a portion of the product has been consumed, the cost for the consumed quantity will be deducted from the refund amount.
• Products must be securely packed before returning them for a refund.
• Return shipping costs will be deducted from the total refund amount.

Refunds will be processed within 1 day of receiving the returned product.

How to Initiate a Return or Refund

To request a return or refund, please follow these steps:

1. Contact our customer service team at 01886-008348 with your order details and the reason for the return or refund request.
2. Ensure the product is packed securely and ready for return pickup.
3. Once the returned product is inspected and approved, the refund will be processed according to our policy.

Why Choose Us?

Our Returns & Refunds Policy is designed to ensure a seamless shopping experience and build trust with our valued customers. If you have any further questions or concerns, do not hesitate to reach out to us.

Thank you for choosing ArtificialBD. We value your satisfaction and look forward to serving you again.